SKentra Global Solutions
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About Us
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Why Choose Us
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SKentra Global Solutions
Home
About Us
Our Work Process
Why Choose Us
FAQS
Careers
Services
More
  • Home
  • About Us
  • Our Work Process
  • Why Choose Us
  • FAQS
  • Careers
  • Services
  • Home
  • About Us
  • Our Work Process
  • Why Choose Us
  • FAQS
  • Careers
  • Services

Frequently Asked Questions

Please reach us at info@skentraglobalsolutions.com if you cannot find an answer to your question.

We offer domestic BPO services including inbound/outbound customer support, telemarketing, lead generation, chat/email support, and back-office operations.


Yes, our agents are fluent in English, Hindi, and several regional Indian languages to ensure effective communication with your customers across India, Australia, UK & USA 


We work with clients from e-commerce, energy, finance, telecom, fintech, logistics, healthcare, retail, and education sectors.


Absolutely. We encourage starting with a pilot to evaluate performance before expanding operations.


 Yes, 24/7 support is available depending on your service package and business requirements.


We use internal QA teams, client-side reporting, call monitoring, and regular training programs to maintain service excellence. 


Depending on your requirements, setup can take as little as 7–10 working days, including recruitment, training, and onboarding.


You can contact us through our website’s “Get a Quote” section, email us at info@skentraglobalsolution.com, or call us directly at 01424796417 


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